How does mapping a user journey benefit UX designers?

Mapping a user journey is an essential practice for UX designers as it provides a visual representation of the user's experience while interacting with a product or service. This comprehensive overview allows designers to identify pain points and obstacles that users may encounter throughout their journey. By understanding these interactions, designers can create more efficient and enjoyable paths for users, ensuring that their needs are prioritized and that navigation through the interface is smooth and intuitive.

This focus on user experience directly contributes to higher satisfaction and a greater likelihood of achieving desired outcomes, such as the completion of tasks or engagement with content. Therefore, the ability to create obstacle-free paths is a significant advantage of mapping user journeys, as it leads to designs that are user-centered and effective in meeting user needs.