How should a strong problem statement be structured?

A strong problem statement should be structured so that it is narrow enough to be solvable, yet broad enough to allow for creativity in finding solutions. This balance is critical because a focused problem enables the design team to tackle a specific issue, making it more manageable and actionable. At the same time, allowing some breadth encourages innovative thinking and exploration of various potential solutions, rather than getting boxed into a singular approach.

This structure fosters a clear understanding of the problem while also inviting diverse ideas that could lead to effective solutions. For example, if the problem statement is too broad and general, it risks lack of direction, making it difficult to identify clear goals. Conversely, being overly specific to one solution can stifle creativity and limit the exploration of alternative, possibly more effective solutions. A well-balanced problem statement ultimately sets the stage for effective ideation and problem-solving processes within UX design.