Identifying pain points during user research helps UX designers to?

Identifying pain points during user research is crucial for UX designers as it enables them to improve usability and functionality of the product. Pain points refer to specific problems or challenges that users experience when interacting with a product or service. By uncovering these issues, designers can gain a better understanding of the users' needs, frustrations, and preferences.

This insight allows designers to make informed decisions about changes or enhancements that can directly address user concerns, streamline interactions, and ultimately lead to a more satisfying user experience. Focusing on usability ensures that the product not only meets the users' expectations but also facilitates ease of use, accessibility, and efficiency in fulfilling tasks. Thus, enhancing usability and functionality is a direct outcome of effectively identifying and analyzing pain points during user research, making it fundamental to the UX design process.