What is a benefit of asking open-ended questions in interviews?

Asking open-ended questions in interviews is beneficial because it encourages detailed and free-form answers from participants. Open-ended questions do not limit the respondent's responses to a set of predefined options, allowing them to express their thoughts, feelings, and experiences in their own words. This approach can lead to deeper insights and a richer understanding of the participant's perspective. It fosters a conversational flow, which can help uncover nuances and subtleties that might not emerge through closed questions. This depth of information is invaluable for user research, as it can reveal user needs, pain points, and motivations that may not have been previously considered. The freedom of expression that open-ended questions provide is crucial in gaining comprehensive feedback and insights that can inform design decisions effectively.