Which category does NOT fall under pain points?

The category that does not typically fall under pain points is environmental. Pain points generally refer to specific issues or challenges that users encounter, leading to frustration or dissatisfaction with a product, service, or experience.

Financial pain points relate to concerns about costs, value, and affordability that customers may experience. Product pain points involve dissatisfaction with a product's features, performance, or usability, which can hinder user satisfaction. Process pain points are obstacles in workflows or interactions, creating bottlenecks or inefficiencies that negatively impact user experience.

By contrast, environmental factors pertain more to external conditions or surroundings that might affect a user but are not usually categorized as direct pain points related to service or product interactions. They can influence user behavior or perceptions, but they do not fit the typical framework of pain points that directly describe user frustrations within products or services.