Which of the following steps is last in the user-centered design process?

The last step in the user-centered design process is to evaluate the solutions. This phase is crucial because it involves testing the designs and concepts that have been developed to ensure they effectively meet the users' needs. During this evaluation, feedback is gathered from actual users through various methods, such as usability testing or A/B testing. This step helps identify any areas that need improvement, ensuring that the final product is user-friendly and achieves its intended goal.

Evaluation is often seen as a final step not only because it assesses the effectiveness of the design but also because it can lead to further iterations of the design process, allowing for refinements based on user feedback. Therefore, this step ensures that the design remains aligned with user needs and expectations, reinforcing the user-centered approach that prioritizes the user's experience throughout the design process. In integrating feedback loops, this evaluation aspect supports continuous improvement and innovation within the design cycle.